Account
Using a Password Manager for MFA on GEDmatch
If you don’t have a smartphone, or prefer to keep everything on your computer, you can use a password manager to handle multi-factor authentication (MFA) on GEDmatch. Many password managers include a built-in authenticator that generates the same ...
Understanding and Setting Up Passkeys on GEDmatch
Passkeys are a newer, simpler way to log in to your GEDmatch account. Instead of typing a password and then approving an MFA notification, you can log in with just your fingerprint, Face ID, or a password manager. It’s faster, easier, and more secure ...
Setting Up MFA with Google Authenticator on GEDmatch
Google Authenticator is a free app that generates one-time security codes on your phone. When you log in to GEDmatch, you’ll enter your password and then type a 6-digit code from the app. The code changes every 30 seconds, so it can’t be reused by ...
How to Set Up Multi-Factor Authentication (MFA) on GEDmatch
Multi-factor authentication adds an extra layer of security to your GEDmatch account. After entering your password, you’ll verify your identity through a second method — like approving a notification on your phone. This means that even if someone ...
How to Log-In to GEDmatch with an Email Code
As of March 19, 2026, you will be able to log in to GEDmatch without typing your password. Instead, we’ll send a one-time code to your email address. Enter the code, and you’re in. This is a convenient option if you have trouble remembering your ...
Social Login Issues
Introduction Social logins are where your GEDmatch account has been linked to a social login of either Google or Yahoo! There are pros and cons of doing this: Pros: One click login One fewer username (email) and password to keep track of Cons: ...
Common Account Access Issues / Changing Email Issues
There are several major and sub cases where access to accounts and email changes may have issues. There are two sections on how to verify your access to an account to assist with updating a dead email address on an account. Scenario 1: You cannot ...
What to do if your password reset email is not received
Please review the Password Reset Process first here: https://support.gedmatch.com/portal/en/kb/articles/gedmatch-password-reset There can be issues when you attempt to reset your password and you do not receive a reset password email in your inbox. 3 ...
How to reset your GEDmatch password
If you are having trouble logging in to GEDmatch, please reset your password using the instructions below (your email address is your login ID and it may be best to do this on a desktop or laptop computer as opposed to tablet or phone): PASSWORD ...
Profile deletion process
To delete your profile, and any data originating from it, please follow these steps: Log in to your GEDmatch.com profile. In your “User Profile” area, click the green “Manage” button. Click the Profile/Registration deletion tab on the next page. ...