Please review the Password Reset Process first here: https://support.gedmatch.com/portal/en/kb/articles/gedmatch-password-reset There can be issues when you attempt to reset your password and you do not receive a reset password email in your inbox. 3 ...
We are a genetic genealogy site that allows people to find their genetic relatives. What is unique is that we allow people to upload their DNA profile from over 20 different providers (profiles uploaded from 23andMe, Ancestry, FamilyTree DNA, ...
There are several major and sub cases where access to accounts and email changes may have issues. There are two sections on how to verify your access to an account to assist with updating a dead email address on an account. Scenario 1: You cannot ...
Kits which are uploaded and have the identical DNA are flagged as being duplicate. We don’t allow the exact same DNA to exist in a good status for more than one kit - this is because duplicate kits fill up match lists for users and cause confusion. ...