How to reset your GEDmatch password

How to reset your GEDmatch password

If you are having trouble logging in to GEDmatch, please reset your password using the instructions below (your email address is your login ID and it may be best to do this on a desktop or laptop computer as opposed to tablet or phone):


PASSWORD RESET

On the GEDmatch login page, enter your email address and click “Continue”:

Click the “Reset Your Password” link

On the next page, enter your email address. Note: this must be the same email address with which your GEDmatch account is currently registered. 

Go to your email account you use for the email address and click the link the reset email. If you do not see an email yet, please check your spam, junk, and other email inbox folders, or check this article for further troubleshooting steps.

Clicking the link in the email will take you to a new webpage where you will enter the new password you want twice, and then click on "Reset Password" to save your new password.


    • Related Articles

    • What to do if your password reset email is not received

      Please review the Password Reset Process first here: https://support.gedmatch.com/portal/en/kb/articles/gedmatch-password-reset There can be issues when you attempt to reset your password and you do not receive a reset password email in your inbox. 3 ...
    • How to Download Ancestry Results and Upload to GEDmatch

      To download your Ancestry results: Log in to Ancestry Go to your DNA Settings page. If prompted, sign in to your account. To get to this page from any page on Ancestry, click the DNA tab > Your DNA Results Summary > Settings. On your DNA settings ...
    • What is GEDmatch?

      We are a genetic genealogy site that allows people to find their genetic relatives. What is unique is that we allow people to upload their DNA profile from over 20 different providers (profiles uploaded from 23andMe, Ancestry, FamilyTree DNA, ...
    • Is GEDmatch free?

      GEDmatch accounts are free of charge and this includes many basic genealogy tools, which are sufficient for most users. If you wish to use more advanced tools, you can upgrade to a Tier 1 membership at a rate of $15 for one month, $10/month for a ...
    • Common Account Access Issues / Changing Email Issues

      There are several major and sub cases where access to accounts and email changes may have issues. There are two sections on how to verify your access to an account to assist with updating a dead email address on an account. Scenario 1: You cannot ...