Popular Articles
Is GEDmatch free?
GEDmatch accounts are free of charge and this includes many basic genealogy tools, which are sufficient for most users. If you wish to use more advanced tools, you can upgrade to a Tier 1 membership at a rate of $15 for one month, $10/month for a ...
How to Download Ancestry Results and Upload to GEDmatch
To download your Ancestry results: Log in to Ancestry Go to your DNA Settings page. If prompted, sign in to your account. To get to this page from any page on Ancestry, click the DNA tab > Your DNA Results Summary > Settings. On your DNA settings ...
Duplicate kit issues and how to resolve them
Kits which are uploaded and have the identical DNA are flagged as being duplicate. We don’t allow the exact same DNA to exist in a good status for more than one kit - this is because duplicate kits fill up match lists for users and cause confusion. ...
Common Account Access Issues / Changing Email Issues
There are several major and sub cases where access to accounts and email changes may have issues. There are two sections on how to verify your access to an account to assist with updating a dead email address on an account. Scenario 1: You cannot ...
How to reset your GEDmatch password
If you are having trouble logging in to GEDmatch, please reset your password using the instructions below (your email address is your login ID and it may be best to do this on a desktop or laptop computer as opposed to tablet or phone): PASSWORD ...